The sizing charts are all different and specific to the brand which is really helpful. Tons of great organic cotton brands also from the USA. There's been great deals on cute slippers from a brand that's only in Australia that we reorder every year. There's been some great Burt's Bees baby clothes that are only sold in the US. I love that there are brands from all over the world that I can access that I wouldn'y be able to purchase otherwise. Zulily is one of my favorite sites to shop on and one of my biggest weaknesses. Overall, I think it is an absolute thrill to shop this site! There is always something new to look at. The app is easy to navigate and orders are easy to find. I called the company and a few short moments later, a replacement dress is on the way. I bought an amazing dress not long ago, and when I received it, I learned the seam was not sewn properly - there was about a two inch gap in the side. Zulily will stand behind the items they sell. It's like winning the lottery, just about every time. My kids are dressed to the nines, for half the price! It takes a while to ship. The items I have bought are beautiful, and when the items did not fit, I had no problem selling them locally to recoup my money. Having said that…the quality of the clothes is really excellent. Use the measurements on the site because frankly, if you get something that is not your size, it's on you. You will get good quality clothes, but the reasonable price is because of the way the company group purchases items…(at least, that's the way I understand it). To really have a great time with it, you have to recognize that what you buy is kind of like a lottery. Stick only to brands you really know and trust, because fake brands are getting more sophisticated at making themselves look expensive and legit, and they hide under a multitude of brand names! See critical reviews Reviews (27) I wish I could file a complaint about the newest pair of sandals as there are already stress cracks around the heel after a single wear, but I'm so burnt out dealing with this crap I can't be bothered! I'm just glad I didn't blow too much on them. I don't know how true that is, but it seems unfair given the sheer volume of nonsense you can go through with vendors on their site. I hear you aren't allowed to file too many complaints in a single period or they start getting suspicious and some claim Zulily will put a lock on your account. I've already complained to customer service about two different issues this month, the hat, and another pair of sandals that were the wrong size. I was aghast! At first I thought they deliberately angled the hat in the product photo so that it changed the appearance, but I couldn't even replicate the angle that the product photo has, they have definitely photoshopped it to look nicer than it actually is (and trust me, I do graphic design, I'm positive that's what's happened here). For instance, I bought a straw hat that looked cute in the photo but what I received was the ugliest, most cartoony "Mountie" style straw hat. Before, you could look up the brand name or Google the image, but vendors are using slicker techniques to scam buyers and it isn't about stealing product photos any more. Likewise, I purchased a cheap dress from a brand called "Ananda's Collection" and received the exact same dress with tags from "S&R Fashions" like wtf? Zulily allows vendors to conceal/change names, it does little to protect consumers, and it's getting harder to look up what's legit and what's cheap junk. I purchased a pair of sandals from a brand called "Selina", received a box that read "Atalina" whose shoes are plastered all over cheap wholesale sites like Alibaba (the brand also apparently has a third name it uses called "Italina"). Too many horrible vendors lying/concealing brand names on their products.
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